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Privacy Policy

7055 Old Katy Rd C9, Houston, TX 77024 | info@realdreamlab.com | (346) 824-7342 Effective date: June 2026 | Applicable to www.realdreamlab.com and all services

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Real Dream Lab LLC ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.realdreamlab.com or engage with our services. By using our website or services, you agree to the practices described in this policy.

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01. WHO WE ARE

  • Legal name: Real Dream Lab LLC

  • State of registration: Texas, United States

  • Address: 7055 Old Katy Rd C9, Houston, TX 77024

  • Email: info@realdreamlab.com

  • Phone: (346) 824-7342

  • Website: www.realdreamlab.com

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02. INFORMATION WE COLLECT

2.1 Contact & Project Forms

  • Full name, business name, email address, phone number, city and location, project details and descriptions, uploaded files such as logos or artwork.

2.2 Fast Quote Requests

  • All fields listed above plus product specifications, measurements, material preferences and delivery timeline preferences.

2.3 Online Store (Shop) Orders

  • Billing and contact information required to process your order through Wix Payments. Customization form responses submitted after purchase.

2.4 Website Usage Data

  • Basic analytics data collected automatically by Wix, including pages visited, time on site, browser type, and general geographic location. This data is aggregated and anonymous.

  • We do not use Google Analytics, Meta Pixel, or any third-party tracking tools beyond those built into the Wix platform.

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03. HOW WE USE YOUR INFORMATION

  • To respond to project inquiries, quote requests, and consultations.

  • To prepare, send and manage quotes, contracts, and invoices.

  • To process and fulfill online store orders and customization requests.

  • To communicate project updates, delivery timelines, and follow-ups.

  • To send email marketing communications to existing clients who have opted in.

  • To improve our website and service experience based on general usage analytics.

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We do not sell, rent, or trade your personal information. Real Dream Lab LLC does not sell, rent, share, or trade your personal information with any third party for marketing or commercial purposes. Your data is used solely to serve you as a client.

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04. EMAIL MARKETING

If you are an existing client, you may receive occasional email communications including project completion announcements, seasonal promotions, and company news. You may opt out at any time by clicking the unsubscribe link in any email or contacting info@realdreamlab.com. Transactional emails related to active orders are not subject to opt-out.

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05. DATA STORAGE & SECURITY

  • All personal data is stored and managed within the Wix platform. For more information visit wix.com/about/privacy.

  • We do not use external CRM platforms, third-party email marketing databases, or any tools outside the Wix ecosystem.

  • Access to client data is limited to authorized team members who require it to fulfill your project or order.

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06. DATA RETENTION

  • We retain your personal information for as long as necessary for active project management and legal compliance.

  • Client records are retained for a minimum of three (3) years for accounting and legal purposes.

  • You may request deletion of your data at any time by contacting info@realdreamlab.com.

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07. COOKIES & TRACKING

  • Our website uses Wix's built-in cookies for core functions and performance analysis.

  • We do not use Google Analytics, Meta Pixel, or additional third-party tracking scripts.

  • You may adjust your browser settings to refuse cookies, though this may affect website functionality.

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08. THIRD-PARTY SERVICES

  • Wix — website platform, forms, CRM, payments and email. See: wix.com/about/privacy

  • Affirm — buy now, pay later. See: affirm.com/privacy

  • Afterpay — buy now, pay later. See: afterpay.com/privacy

  • Klarna — buy now, pay later. See: klarna.com/us/privacy

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09. CHILDREN'S PRIVACY

  • Our website and services are intended exclusively for adults. We do not knowingly collect personal information from individuals under the age of 18.

  • If you believe a minor has submitted information through our website, contact us immediately at info@realdreamlab.com.

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10. YOUR RIGHTS

  • The right to access, correct, or delete your personal information.

  • The right to opt out of marketing communications at any time.

  • The right to restrict the processing of your data in certain circumstances.

  • Contact info@realdreamlab.com. We will respond within 30 days.

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11. TEXAS PRIVACY RIGHTS

If you are a Texas resident, you have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know what data is collected, correct inaccuracies, and request deletion. Submit requests to info@realdreamlab.com with subject line: Texas Privacy Request.

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12. CHANGES TO THIS PRIVACY POLICY

Real Dream Lab LLC reserves the right to update this policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

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13. CONTACT US

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Acceptance of This Privacy Policy: By using our website or submitting any form or order, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Real Dream Lab LLC | Houston, TX | Prepared by Agencia Punto de Enfoque | 2026

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